Palace Downtown

Amazing Atmosphere, the experience was wonderful. We went for Iftar and the food was cooked to perfection, everything was fresh and delicious.The buffet had great varieties.From savory to sweet. The service was outstanding, especial Mark was really friendly and helpful

Dear guest,

Thank you for taking the time to share your wonderful experience of our Iftar at Palace Downtown Dubai. We are thrilled to hear that you enjoyed every aspect of your visit, from the delicious food to the outstanding service provided by our team.

It is delightful to know that you found our Iftar offerings cooked to perfection, with fresh and delicious options spanning from savory to sweet. Our culinary team takes great care in curating a diverse and delightful buffet experience, and we are pleased that you found it to your liking.

We are especially grateful for your kind words regarding the outstanding service provided by Mark. Delivering friendly and helpful service is a priority for us, and we are delighted to hear that Mark's dedication to guest satisfaction shone through during your visit.

Thank you once again for choosing Palace Downtown Dubai for your Iftar experience. We look forward to welcoming you back soon for another memorable dining experience.

Regards,
Stefan Masche
Management Office

Mark has been the best part of this iftar! Selection as always very diverse. Loved the roasted lamb. Atmosphere is very warm and welcoming. All the staff are pleasant. Will definitely come back again. Well done to the whole team. Am so full :)

Dear guest,

Thank you immensely for your delightful feedback regarding your recent Iftar experience at Palace Downtown Hotel! We are thrilled to hear that Mark and our entire team made your evening exceptional.

It brings us immense joy to know that you found our Iftar selection diverse and enjoyed the succulent roasted lamb. Creating a warm and welcoming atmosphere is at the core of our hospitality ethos, and we are thrilled that you felt the genuine hospitality extended by our staff.

Your kind words motivate us to continue striving for excellence in every aspect of our service. We are incredibly grateful for your patronage and are eagerly looking forward to welcoming you back for another memorable experience.

Once again, thank you for choosing Palace Downtown Hotel for your Iftar celebration, and we can't wait to have the pleasure of serving you again soon!

Regards
Stefan Masche
Management Office

Thank you so much MS.shering for your greeting with fabulous service...
She was very helping and caring person...she was recommended awesome food... I will recommend all of mu friends and family .Thank you once again see you again 🙏🙏🙏🙏🙏

Dear guest,

Thank you for your kind words and for taking the time to recognize the exceptional service provided by Ms. Shering during your recent visit to Palace Downtown Hotel.

We are delighted to hear that Ms. Shering's warm greeting and fabulous service made your experience with us memorable. Providing helpful and caring service to our guests is at the heart of what we do, and we are thrilled that Ms. Shering went above and beyond to ensure your satisfaction.

We will be sure to pass on your appreciation to Ms. Shering and the rest of our team. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Palace Downtown Hotel in the future.

Thank you once again for choosing to stay with us. We can't wait to see you again soon!

Regards,
Stefan Masche
Management Office

Our Dubai guide Husein was wonderful! He showed us every single activity, which we enjoyed!

Husein not only chose the best companies to go with, but also cared about our experience and that we would be always satisfied!

Thank you for such great service!

See you soon 😉

Dear guest,

Thank you for sharing your wonderful experience with us and for highlighting the exceptional service provided by our Dubai guide, Husein.

We are thrilled to hear that Husein went above and beyond to ensure that you had an unforgettable experience during your time in Dubai. Providing personalized and attentive service to our guests is what we strive for, and we are delighted that Husein's efforts contributed to making your visit memorable.

We will be sure to pass on your kind words to Husein and the rest of our team. Your appreciation means the world to us, and we look forward to welcoming you back to Palace Downtown Hotel for another fantastic experience in the near future.

Regards
Stefan Masche
Management Office

Delightful hotel. Big enough to have everything you would want - but with a boutique feel in comparison to most hotels.

Breakfast - faultless.

Thiptara - is the place to go for a night time drink and grab some snacks. We did that on the first night when we got to the hotel - and it was the perfect and easiest way to start the break.

We can especially for the Dubai World Cup horse racing - which again the hotel was in a perfect position to access.

You don’t have to stray too far from the hotel for exceptional food and entertainment on a night time.

We loved it. And there’s this chap called Rakesh - who is super attentive and warm. He can quite easily turn into your in house ‘tour guide’!

Dear guest,

Thank you for choosing Palace Downtown Hotel for your recent long weekend getaway in Dubai.

We are thrilled to hear that you found our hotel delightful and appreciated the unique boutique feel it offers compared to other properties in the area. Providing a comfortable and enjoyable stay for our guests is our top priority, and we are pleased to know that we met your expectations.

It is wonderful to hear that you enjoyed a faultless breakfast and had a fantastic experience at Thiptara for nighttime drinks and snacks. We are delighted that our hotel's convenient location allowed you to easily access the Dubai World Cup horse racing event.

We are also pleased to hear that you found exceptional food and entertainment options nearby and that Rakesh, one of our team members, provided you with attentive and warm service. We will be sure to pass on your kind words to him.

Thank you for your glowing review, and we look forward to welcoming you back for another memorable stay in the future.

Regards,
Stefan Masche
Management Office